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Frequently Asked Questions

Below are the answers to the questions we get asked the most often. If you can’t find the answer you were looking for, get in touch with us using the form at the bottom of the page.

Helping us spread the word is a great start, check out our Facebook page https://www.facebook.com/droughtangels1/

With multiple ways for you to offer your support it comes down to what suits you best

Fundraising: This is a fantastic way to not only raise funds but also to engage your local community and friends.  To become and Angel FUNraiser please visit https://farmangels.org.au/fundraise-now-guidelines/

Volunteer:  To become a volunteer and offer your time and support please visit https://farmangels.org.au/get-involved/volunteer-your-time/

Food Donations:  Visit our new and exciting Farmers Pantry to support with food for our hampers.  Purchase items that we require safely and securely online.  These items get shipped straight to Farm Angels HQ.   Visit https://droughtangels.myfoodlink.com/

Farm Angels are a registered not for profit charity who assist Primary Producers Australia Wide.  https://farmangels.org.au/about-us/

Definitely! All donations $2 and over are tax deductible.

All website donations via https://farmangels.org.au/ways-to-give/ will receive an automatic invoice via email.

If you are donating via direct deposit to our bank account and require a receipt, please email
[email protected]  with your details

Unfortunately we do not have capacity to store, sort and sell clothing.

Our charity shop is based in Chinchilla and is operated completely by our wonderful volunteers. Donated items can be brought to our warehouse in Chinchilla as we do not have capacity to pickup.

Any queries relating to donating items for the charity shop please contact [email protected]

Thank you for considering a donation to Farm Angels, every dollar and every farmer counts!

Right here on our website is the easiest way to make your donation.

Alternatively, cheques can be posted to
Farm Angels
PO Box 451, Chinchilla, QLD, 4413

Direct deposit:
To make a direct deposit to the Drought Angles account please call our friendly accounts team on 07 4662 7371 who will be able to provide you with our account details and the reference to be used when making your deposit.

Once you have made your deposit please email us at [email protected] if you require a receipt.

Farm Angels is a registered charity and work in our own right supporting farmers. We have no financial affiliation with any other organisation. Occasionally we join logistical forces with other aligned organisations to support a common goal on some projects. These will be listed on our website or Facebook page.

Thank you so much for your kind offer of support to our farmers.

As a charity working directly with farmers we have critical policies and procedures in place to protect the identity of our farmers and the integrity or our organisation.

Farmers are resiliant and proud people who often find it difficult to reach out and ask for assistance. We have developed a confidential and trusted relationship with our farmers; maintaining this reputation is our highest priority.  As a result, any contact with our farmers must be via Farm Angels staff or registered Angel Volunteers.

You are welcome to send a package for a family and include a note for them to respond if they wish, however it must be directed through Farm Angels for delivery.

Thank you for understanding – we hope this provides you with peace of mind.

We understand how difficult it can be to sit on the sidelines and watch a loved one suffer in the face of adversity.

If you have a family member or friend who is a primary producer facing financial hardship as a result of natural disaster, please feel free to give us a call to discuss your concerns.

If you are able, please encourage them to complete an application for assistance (you are welcome to sit with them and assist with the application if needed) https://www.farmangels.org.au/get-support/assistance-application/

If they are unable to complete the online form, please encourage them to call us on 07 4662 7371 and speak with our Farmer Support Team who will be happy to assist them with a phone application.

All approved fundraiser will have been issued with a Letter of Authority.  The easiest way to check if a fundraiser is legitimate is to ask to see this letter.

All Angel FUNraisers will have completed our fundraising application for which a Letter of Authority is issued upon approval https://farmangels.org.au/get-involved/become-an-angel-funraiser/

Many of our fundraisers have a Facebook Event – these will be featured on our Farm Angels Facebook Events Calendar.  The majority of our registered fundraisers are also included on our MEET OUR ANGEL FUNRAISERS page.

If a fundraising host is unable to provide you with a copy of their Letter of Authority, feel free to contact us to seek further confirmation of their activities https://farmangels.org.au/contact-us/

Make an Enquiry

If you have you have read through the above FAQ and still have questions please complete the form below